EMERYVILLE, CA--(Marketwire - Aug 28, 2012) - VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, has been recognized as a finalist in the 4th Annual 2012 Golden Bridge Awards in the software innovations category.
"Each and every employee at VirtuOz is committed to delivering leading virtual agent solutions that exceed both our customers' and their customers' expectations," said Alex LeBrun, CEO and president of VirtuOz. "Today's digital consumer is more demanding than ever, and we are privileged to partner with global industry leaders who are willing to explore new customer engagement frontiers in order to deliver winning customer experiences. We are honored by the industry and peer recognition of our efforts that this Golden Bridge Award represents."
IVAs create a next generation customer experience for online sales, marketing and support self-service -- all at one-tenth the cost of traditional channels. With the growing popularity of Apple's Siri and GoogleNow, VirtuOz virtual agents -- a Siri for business -- are positioned for rapid adoption. In fact, Gartner Research predicts that virtual assistants will become the new standard for online customer interaction by 2015.
The coveted Golden Bridge Awards program with active participation from a broad spectrum of industry voices, encompasses the world's best in organizational performance, products and services, innovations, executives and management teams, women in business and the professions, case studies and successful deployments, public relations and marketing campaigns, product management, websites, blogs, white-papers, videos, advertisements, creativity, partner programs, and customer satisfaction programs from every major industry in the world. Organizations from all over the world are eligible to submit nominations including public and private, for-profit and non-profit, largest to smallest and new start-ups. Winners will be honored in San Francisco on Tuesday, October 2, 2012 during the annual awards dinner and presentations.
About the Golden Bridge Awards
Globee Awards from Silicon Valley are conferred in four programs: The Info Security's Global Excellence Awards, The IT Industry's Hot Companies and Best Products Awards, The Golden Bridge Business and Innovation Awards, and Consumer Products Guide's World Choice Awards. These premier awards honor organizations of all types and sizes from all over the world including the people behind them, the products, performance, innovations, public relations and marketing. Learn more about The Golden Bridge Awards at www.goldenbridgeawards.com.
VirtuOz is the leader in Digital Customer Relationships, enabling large and mid-market enterprises to use Intelligent Virtual Agents to provide world-class online marketing, sales, and support channels, ensuring a high quality user experience while improving operational performance. Recognized by CRM Idol 2012, the American Business Awards, Best in Biz, Network Products Guide and the TiE50 Awards, the company's award winning intelligent virtual agents offer companies a new channel for online self-service that delivers the best possible customer experience at one-tenth the cost of traditional channels. VirtuOz solutions combine best-in-class virtual agent solutions with best practices across agent development, deployment, and optimization to deliver predictable and measurable results. Intelligent virtual agents are predicted to become the new standard for customer interaction in the next few years. VirtuOz leads the market for successful use of intelligent virtual agents, having processed over 166 million conversations on behalf of its customers in 2011 and with the largest number of live enterprise intelligent virtual agents for Global 2000 companies including PayPal, Michelin, SFR, GameFly, and Symantec. More information about VirtuOz can be found at www.virtuoz.com.
VirtuOz is a trademark of VirtuOz, Inc. All other company and product names are trademarks or registered trademarks of their respective holders.