OTTAWA, ONTARIO--(Marketwire - June 29, 2011) -TrueContext Mobile Solutions Corporation (TSX VENTURE:TMN) ("TrueContext" or "the Company"), a mobile data solutions company today announced multiple product, server and operational infrastructure improvements to support the rapid subscriber growth the Company has been experiencing.
Product and support improvements, listed below, empower resellers to speed the sales process and provide administrators and field users with increased efficiency, usability and automation:
- YouTube Help Videos within the Form — ProntoForms now supports the ability to link YouTube videos directly within the form on a mobile device. ProntoForms flexibility allows administrators to create their own custom forms, and now embed links to their own YouTube Help videos, improving support for mobile employees.
- Forms Library — Import standard template forms from the ProntoForms library. A growing database of forms to get new customers started, and for existing customers to add new uses in one click.
- Duplicate an existing filled form with the new "Ditto" feature — filling out forms with all the previously entered content provides a major efficiency improvement for field users.
- Product Wizard — Tracks the progress of new users step by step through the product evaluation and adoption. The fully automated system communicates with the trial user to help guide them through each key feature of the product. The Wizard is designed to improve initial user experience and conversions to paid subscriptions.
- Enhanced Online & Live Customer Support — ProntoForms has expanded the customer support team and launched a new & improved support portal to access product information, help forums and to track the progress of support submissions. The new portal also encourages community discussions to share knowledge amongst subscribers.
"Our rapid quarter over quarter growth of subscribers requires us to invest in infrastructure to support our expanding user base. The primary investment has been in automated systems and tools that allow our customers to add users with a mouse click. These not only improve overall customer satisfaction but are crucial infrastructure components required to maintain a leadership position through carrier resellers." said Alvaro Pombo, Chief Executive Officer, TrueContext.
ABOUT PRONTOFORMS™ AND TRUECONTEXT
Established in 2001, TrueContext is a pioneer in Mobile Data Collection applications.
ProntoForms, by TrueContext, revolutionizes how mobile workers & managers communicate and report, improving business productivity and efficiency.
With the recent widespread availability of smartphones tablet devices digital forms submission is now a business reality - eliminating the costly, slow and error prone paper form business process.
Why is ProntoForms unique as a mobile forms solution?
- Customized for your business. Your business forms gone mobile, not templates!
- Works on your favorite mobile device – iPhone, Blackberry, Android, Windows Mobile & webOS.
- Your real time business information from the field. Portal reporting & connectivity to your back office system.
ProntoForms™ is the trademark of TrueContext Corporation, a wholly-owned subsidiary of TrueContext.
Certain information in this press release may constitute forward-looking information. This information is based on current expectations that are subject to significant risks and uncertainties that are difficult to predict. Actual results might differ materially from results suggested in any forward-looking statements. The Company assumes no obligation to update the forward-looking statements, or to update the reasons why actual results could differ from those reflected in the forward looking-statements unless and until required by securities laws applicable to the Company.
Neither the TSXV nor its Regulation Services Provider (as that term is defined in the policies of the TSXV) accepts responsibility for the adequacy or accuracy of this release.