MONTVALE, NJ--(Marketwire - Nov 5, 2012) - SRS, the leader in productivity-enhancing EHR technology and services for high-performance physicians, has established a temporary command center at a Montvale, NJ Marriott and remains fully operational post-Hurricane Sandy. While the SRS headquarters remains without power, employees at the temporary command center -- and those working remotely with an Internet connection -- have access to all of the SRS servers, continuing to provide exceptional service and support to customers around the country.
"Prior to the intense destruction caused by Hurricane Sandy, SRS had put disaster preparations in place to enable our company to remain operational during and after the storm," says Evan Steele, CEO of SRS. "The temporary command center at the local Marriott and virtual access to our servers have enabled us to keep pace with support requests and monitor all customer needs. The eager-to-please nature of SRS employees -- most of whom were simultaneously contending with significant personal and family challenges due to the storm -- led to swift action during these difficult times."
"We were concerned that we would not be able to reach SRS during Hurricane Sandy, given that they are located in New Jersey, but were pleasantly surprised when we called the office and the phone was answered right away," says Sally Finkel, Administrative Director of Park Medical Associates. "Their preparedness gave no indication of the widespread devastation caused by the storm!"
"Our IT and support staff went above and beyond their already extraordinary level of commitment, creating the most effective solution and getting the right systems in place. This allowed us to remain operational and immediately respond to the needs of our medical practices," says Craig Filippini, CIO of SRS. "Access to physical and remote servers, along with our cloud-based phone system, have enabled SRS employees to communicate with our customers without disruption despite the devastation caused by Hurricane Sandy."
SRS is the leading provider of productivity-enhancing EHR technology and services for high-performance physicians -- with a successful adoption rate unparalleled in the industry. Offered via the Unified Desktop™, the robust SRS EHR, PM, PACS, and Patient Portal increase speed, boost revenue, free physicians' time, and heighten patient care and satisfaction. For more information on SRS, visit www.srssoft.com, e-mail email@example.com, fax 201.802.1301, or call 800.288.8369.