SOURCE: Redknee Solutions, Inc.
TORONTO--(Marketwire - Aug 21, 2012) - Redknee (TSX: RKN), a leading provider of business-critical billing and customer care software and solutions for communications service providers, is pleased to announce that a leading Tier-1 national communications service provider (CSP) in North America has selected Redknee's cloud-based converged billing and customer care platform. Redknee's platform will support the CSP's multi-brand strategy, including the launch of new consumer and partner brands and mobile virtual network operators (MVNOs) to the market from a centralized platform. This multi-million dollar, multi-year term license contract highlights Redknee's growing presence in Tier-1 markets due to its expertise in providing large-scale solutions in the cloud.
Lucas Skoczkowski, Redknee's CEO, commented:
"The signing of this converged billing contract achieves a significant milestone in Redknee's growth strategy, which focuses on increasing its footprint in Tier-1 and Tier-2 markets across the globe. The launch of Redknee's solution for this Tier-1 operator highlights the value that an integrated, end-to-end, cloud-based converged billing and customer care solution delivers to service providers by enabling them to develop new, innovative brands, capture market share and increase revenue."
Redknee's converged billing and customer care solution offers a business model that gives service providers flexibility as they grow their business, while minimizing the investment risk with low initial setup costs. The combination of Redknee's innovative product and the managed services capability from one of the world's leading system integrators led the CSP to select Redknee's solution against some of the industry's largest billing vendors in the competitive tender. The deployment for this North American service provider will enable it to launch sub-brands and new MVNOs to the market quickly and effectively, a key objective of its strategy to increase its market share of wireless and data services.
Dario Talmesio, Principal Analyst with Informa Telecoms & Media, commented:
"The ability to truly differentiate through innovative pricing models and customer care represents one of the most successful ways for service providers to gain traction in the market. In order to achieve this, next generation billing solutions that support a lean cost base will become a key asset for service providers that want to launch into the market quickly or reenergize their multi-brand strategies. Across the globe, this Tier-1 service provider's strategy to launch solutions for third party and multi-brand services places it at the top of the board in terms of innovation and market leadership in the MVNE/O segment."
In addition, this latest customer win reinforces the ongoing strategic collaboration of Redknee and Microsoft in the communications space.
Bob De Haven, General Manager, Worldwide Communications and Media, Microsoft Corp. commented:
"We are extremely pleased to be supporting leading service providers in enhancing the customer experience. The Redknee solution built on the Microsoft platform can help enable service providers to reduce time to market, improve the subscriber experience and ultimately monetize high-value services."
Redknee's end-to-end, converged billing and customer care solution addresses real-time unified billing, rating and charging for the operator's data, voice and messaging services, advanced CRM capabilities, dealer portal and innovative self-care solutions. It offers an integrated promotions engine, along with powerful business intelligence and analytics, which enables communication service providers to gain deeper insight into subscriber usage. Redknee also enables service providers to create unique offerings to differentiate and capture a larger market share. Redknee's solution is built on the Microsoft platform, which includes Microsoft Dynamics CRM, SQL Server and Windows Server. Redknee's MVNE/O billing solution supports the growth strategies of multiple brands and MVNOs across the globe, including the Sprint MVNO, i-wireless, and Orange.
For more information about Redknee and their solutions, please go to www.redknee.com.
Certain statements in this document may constitute "forward-looking" statements which involve known and unknown risks, uncertainties and other factors which may cause our actual results, performance or achievements, or industry results, to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. When used in this document, such statements use such words as "may," "will," "expect," "continue," "believe," "plan," "intend," "would," "could," "should," "anticipate" and other similar terminology. These statements reflect current assumptions and expectations regarding future events and operating performance and speak only as of the date of this document. Forward-looking statements involve significant risks and uncertainties, should not be read as guarantees of future performance or results, and will not necessarily be accurate indications of whether or not such results will be achieved. A number of factors could cause actual results to vary significantly from the results discussed in the forward-looking statements, including, but not limited to, the factors discussed under the "Risk Factors" section of the Company's the most recently filed AIF which is available on SEDAR at www.sedar.com and on the Company's web-site at www.redknee.com.
Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee's award-winning solutions enable operators to monetize the value of each subscriber transaction while personalizing the subscriber experience to meet mainstream, niche and individual market segment requirements. Redknee's revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 90 network operators in over 50 countries. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com.