SOURCE: Redknee Solutions, Inc.
TORONTO--(Marketwire - Sep 26, 2012) - Redknee (TSX: RKN), a leading provider of business-critical billing and charging software and solutions for communications service providers, is pleased to announce that it has signed a multi-million dollar, multi-year contract that will see Redknee provide its cloud-based converged billing and customer care solution as a fully managed, software-as-a-service offering to Step Up Mobile, a U.S.-based mobile virtual network operator (MVNO) launching on the Sprint 3G/4G LTE networks. The new deal adds to the growing number of Tier-1 operators and MVNOs who have selected Redknee's solution in order to achieve the benefits of its flexible, scalable offering, which provides fast time to market and a low-risk investment strategy.
Joe Mallahan, Step Up Mobile's CEO, commented:
"We selected Redknee's billing and customer care solution because it provides a rich, out-of-the-box offering, which supports our entire business operation for customer acquisition, care and retention and ensures that we will deliver a high-quality customer experience. In addition, the business model that Redknee's cloud-based, end-to-end managed solution offers will enable us to launch to the market quickly with minimal risk."
Lucas Skoczkowski, Redknee's CEO, commented:
"We are very pleased to be announcing this latest win with Step Up Mobile, which increases Redknee's footprint in the American market and adds to the growing portfolio of customers that are selecting Redknee's cloud-based converged billing solution. This win also reinforces Redknee's leadership in delivering innovative solutions that empower service providers with the greatest flexibility and agility to support their growth strategies, increase revenues and improve the customer experience."
Norbert Scholz, Research Vice President at Gartner, commented:
"The growing adoption of cloud-based services will continue to accelerate as communications service providers seek to achieve the benefits of greater time to market, flexibility and lower risk and cost. As communication service providers consider how to launch and monetize new revenue streams, such as M2M, cloud-based services and MVNOs, cloud-based solutions will become a viable delivery model for the industry's competitive operating environment and fast-changing dynamic."
Built on the Microsoft platform, which includes Microsoft Dynamics CRM, SQL Server and Windows Server, Redknee brings the communications market the most extensive pre-integrated billing and customer care platform for the communications industry.
Bob De Haven, General Manager, Worldwide Communications and Media, Microsoft Corp., commented:
"More and more service providers today are turning to cloud-based services as a way to find new revenue streams and achieve faster time to market. Redknee's solution built on the Microsoft platform delivers greater business agility to service providers, while significantly reducing capital expenditure so that they can focus on their core business."
Redknee's end-to-end, converged billing and customer care solution addresses real-time unified billing, rating and charging for the operator's data, voice and messaging services. In addition its advanced CRM capabilities provide retail channel and sales enablement tools through its next generation dealer portal and innovative self-care solutions. By leveraging Redknee's fully managed solution, with 24x7 support, Step Up Mobile will be able to focus all of its efforts on sales and marketing activities, resulting in the faster acquisition of new subscribers. Redknee will also host and manage the full infrastructure stack supporting the billing and customer care solution, thereby reducing the service provider's capital and operational expenditure.
For more information about Redknee and its solutions, please go to www.redknee.com.
Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee's award-winning solutions enable operators to monetize the value of each subscriber transaction while personalizing the subscriber experience to meet mainstream, niche and individual market segment requirements. Redknee's revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 90 network operators in over 50 countries. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information about Redknee and its solutions, please go to www.redknee.com.