SANTA MONICA, CA--(Marketwire - Jun 12, 2012) - Blind Visual Propaganda, Inc. recently made the switch to OnConference in order to satisfy its conference call requirements.
Blind Visual Propaganda, a creative company that prides itself on providing its own clients with an excellent working experience, values customer service in its own business practices as well as in its dealings with other companies. As such, making the leap to OnConference was a natural step.
Amy Knerl of Blind Visual Propaganda, Inc. described her company's impetus for changing over to OnConference for their conference call needs. "We initially signed up for OnConference because our [former] provider was more challenging with international calls," Knerl said. OnConference provides business-class conference call services in nearly 100 countries, as well as international Web conferencing. The company even offers an option to record conference calls or Web conferences, as well as an online meeting manager to help organize gatherings and send out invites and reminders to attendees.
"I found OnConference online, and it's proved more intuitive for our international callers. We recently fully switched over to OnConference because our old provider promised to switch over to new rates, and every time their bill arrived it was the old rate. Their customer service was not great," added Knerl.
Knerl went on to describe her interactions with OnConference's customer service in a positive light. "[OnConference] negotiated a rate for us immediately, and the first bill we got had the new rate. We haven't had to battle with customer service since."
Many of OnConference's features make it easy for companies to keep track of numerous monthly conference calls more efficiently. "What we liked about onConference," Knerl commented, "is that we can assign a job code during the call process, so when we get the bill we can assign calls to different codes."
The bottom line, according to Knerl, is a level of service and customer satisfaction not found with other conference call companies. "We switched over because they have better customer service and were willing to work with us on rates."
About OnConference: Founded in 2002, OnConference, created by Nortel Networks veterans, had more than a decade of experience building, supporting and selling telecommunications products to the largest companies in the world before inception. OnConference has provided conference call services to more than 3,500 companies located in 60 countries around the world.