HELSINKI, FINLAND--(Marketwire - Oct 5, 2012) -
Metso Corporation's press release on October 5, 2012 at 10 a.m. local time
3 new service hubs to be opened in Chile, Peru and Mexico
Metso is opening several new service hubs and training new personnel to
meet the
growing demand for our expertise in the mining and construction industries.
The
new service hubs will widen the geographical reach of our existing service
hub
network consisting currently of more than 70 locations in 6 continents and
some
2,000 field-service technicians worldwide.
"With the opening of new services hubs, we aim to place Metso's service
personnel even closer to our customers, to be there where they need us and
to
strengthen our relationships", says João Ney Colagrossi, President,
Service
business line, Mining and Construction, Metso.
The locations of these facilities will be determined by our customers'
needs and
the growth of our customer industries. In 2012 and early 2013, Metso will
open
new service hubs in Antofagasta in Chile, in Arequipa in Peru and in
Cananea in
Mexico. We will also strengthen our services presence in Sweden to support
local
mining customers. As a result of the LCS (Life Cycle Service) contract
signed
with Russian Copper Company last year, Metso is also increasing its number
of
service personnel and facilities in Russia. Metso is planning to expand its
service hub network even further during the coming years.
"To be able to properly size the location and scope of each new service
hub, we
take into consideration the operational and maintenance needs and the
installed
equipment base of our customers located near the future hubs", says Randall
Reisinger, Senior Vice President of Engineered Services Solutions, Services
business line, Mining and Construction, Metso.
What is a Metso service hub?
Metso has a unique regional service hub concept and we stand out from the
competition with services business built on an extensive installed base of
equipment. Services business consists of spare and wear parts, performance
contracts, repairs and process optimizations. In 2011, services business
accounted for 50% of Metso's Mining and Construction segment's net sales.
Metso's service hub network for mining and construction customers is
divided
into multiple regions and it consists of three different types of service
units:
repair centers, service centers and satellite facilities.
Repair Centers serve customers within a wide geographical range and are
equipped
with machinery and know-how to meet the needs of customers having to
perform
heavy services like machining and welding on large equipment within their
own
plants. We currently have 13 repair centers located in 10 countries.
Service centers are located in regions with a concentration of customer
plants
and are designed to serve customers with repair services for equipment
requiring
light assembling and disassembling. Our current 45 service centers are
located
in 13 different countries.
A satellite facility is a remote unit, located close to the customer's
facility,
serving as home base for our employees working in the customer's plant.
Metso's mining and construction professionals specialize in always bringing
the
right technology, processes, machinery and services to our customers in the
aggregates production, construction, mining and minerals processing.
www.metso.com/miningandconstruction
Metso is a global supplier of technology and services to customers in the
process industries, including mining, construction, pulp and paper, power,
and
oil and gas. Our 30,000 professionals based in over 50 countries deliver
sustainability and profitability to customers worldwide. Expect results.
www.metso.com, www.twitter.com/metsogroup
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Source: Metso Corporation via Thomson Reuters ONE
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