SOURCE: Hold-Free Networks
SAN DIEGO, CA--(Marketwire - Aug 9, 2012) - Hold-Free Networks announced today that TMC, a global, integrated media company, has named Hold-Free Mobile Care as a recipient of a 2011 Communications Solutions Product of the Year Award.
Hold-Free Networks is a cloud-based portfolio of contact center applications that enable enhanced mobile, social, web, and traditional phone-based interactions. Hold-Free's patented emulation method transforms legacy enterprise systems without requiring any deep integration or disruption to existing support processes. Hold-Free is priced on a transactional basis with no equipment to purchase or maintain.
"Winning this prestigious award for our Mobile Care offering puts quite a postscript on 2011 for Hold-Free Networks," said CEO Lance Fried. "This one is extra special given the hard work we put in over the past seven months to validate that last year's enterprise mobile app deployments are supported by rigorous uptime standards and customer success metrics."
"Hold-Free Networks was chosen to receive a 2011 Product of the Year Award for creating outstanding advancements in communications," said Rich Tehrani, CEO, TMC. "Hold-Free's Mobile Care offering has proven benefits for its customers and provides ROI for the companies that use it. Congratulations to the entire team at Hold-Free Networks. I look forward to more innovative solutions from them in the coming year."
The Communications Solutions Product of the Year Award recognizes the vision, leadership, and thoroughness that are characteristics of the prestigious award. The most innovative products and services brought to the market from March 2011 through March 2012 were chosen as winners of the Communications Solutions Product of the Year Award.
The 2011 Communications Solutions Product of the Year Award winners are published on the INTERNET TELEPHONY and Customer Interaction Solutions Websites.
About Hold-Free Networks
Hold-Free Networks was founded in 2009 to define the modern customer service experience by offering enterprises an entire portfolio of overlay applications. Headquartered in San Diego, California, Hold-Free's management team has over 200 years of combined experience in enterprise consumer touch point applications. The company is a member of the prestigious CommNexus Incubator Program. To learn more about Hold-Free Networks, visit www.holdfree.com.
TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility, and Cloud Computing magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries.