SOURCE: Dean Evans & Associates, Inc.
DENVER, CO--(Marketwire - Jul 3, 2012) - Dean Evans & Associates, Inc. (www.dea.com), a leader in the development of sophisticated room scheduling, web calendaring and online event registration/survey software, announced today that their organization was honored as a winner in the 2012 Customer Service Department of the Year in the Computer Software category by the American Business Awards (Stevies).
The American Business Awards are the nation's premier business awards program. The awards were created to honor organizations of all types and sizes for exceptional performances in the workplace. The awards were presented in a wide variety of categories including Best Overall Company of the Year, Executive of the Year, and Customer Service Department of the Year. More than 3,000 entries from organizations of all sizes and in virtually every industry were submitted for consideration.
"When we were recognized with a Stevie last year we were absolutely thrilled. To receive an award again, one year later... we are incredibly proud of our team," said Dean Evans, president and founder of Dean Evans & Associates, Inc. "Our customer service department goes above and beyond every day to exceed customer expectations. To be honored by such a prestigious awards program two years in a row is amazing and we are so thankful. Ultimately, our customer service and keeping our clients happy is what matters. While an award is nice, being known for doing right by our clients is even better."
The awards competition is structured so that organizations compete against other businesses of the same size, in the same industry. In winning the Stevie, Dean Evans & Associates, Inc. was considered among top competitors including Salesforce.com, Central Desktop, and SoftPro.
"This past year our company has experienced impressive growth," said Joann Amoroso, customer care manager of Dean Evans & Associates, Inc. "We introduced a tiered support model, enlarged our team and expanded our hours in response to the growth but never lost sight of our goal... to provide the best in customer service each and every day."
The awards were presented on Monday June 18, 2012 during ceremonies at the Marriott Marquis Hotel in New York City. For more information please visit www.stevieawards.com/aba.
About Dean Evans & Associates
Founded in 1986 and based in Denver, Dean Evans & Associates is a leader in the development of sophisticated software systems for a wide variety of tasks including: meeting and event scheduling, resource management, academic scheduling, shared workspace management (office "hoteling"), web calendaring and online registration and surveys. More than 4,000 organizations including many Fortune 100 companies and hundreds of other corporations, over 1,000 higher education campuses, the top five largest U.S. banks and thousands of conference centers, religious organizations, law firms, hospitals, cultural venues and sports facilities rely on EMS software. The company's products are used in over 75 countries. In 2011, Dean Evans & Associates, Inc. was named Customer Service Department of the Year - Computer Software by the American Business Awards. For more information visit www.dea.com and follow Dean Evans & Associates, Inc. on Twitter and LinkedIn.