SOURCE: Whaleback Systems
PORTSMOUTH, NH--(Marketwire - Jun 27, 2012) - Whaleback Managed Services, the leader in managed unified communications services, today announced that Czarnowski, a leading exhibit marketing firm established in 1947, has adopted Whaleback's CrystalBlue Cloud-based Managed Unified Communications Services within its 19 office locations across the country and has gained simplified, enhanced business communications with greater efficiency and mobility at lower cost. With Whaleback's services, Czarnowski has improved its communications capabilities to ensure a high level of customer service.
"Our goal at Czarnowski is to always be available to our customers, and Whaleback helps us meet this objective," said John Roling, Director of IT at Czarnowski. "With advanced services such as four digit dialing to any office around the country, voicemail to email, find me follow me (to desk and cell phones), digital fax to individual employees, we have greatly increased the ability of our constantly-traveling staff to stay connected whenever and wherever they are."
"We have been able to save at least 20 percent in costs over what we were paying for communications services prior, and that is with more advanced calling features and additional new offices included," continued Roling. "We have also been able to eliminate the majority of our fax machines and the line costs and maintenance associated with that, as well as PBX maintenance and phone administration costs. The centralized management for Whaleback's Unified Communications makes what used to be a hugely cumbersome project much simpler."
"Whaleback Unified Communications is allowing Czarnowski to focus on managing the most important aspects of its business, rather than its communications," said Karil Reibold, CEO of Whaleback Managed Services. "Our comprehensive, intelligent business communications services are fully managed, monitored and supported as a true optimized cloud offering designed to enhance productivity and streamline operations."
Whaleback's CrystalBlue Cloud-based Managed Unified Communications Services
CrystalBlue Cloud-based Managed Unified Communications Services gives customers a feature-rich, high quality, enterprise-wide communications system without the expense or headache of installing and managing an on-premise PBX. Its features can be accessed anywhere, anytime from the Internet, mobile network or public telecommunications network. CrystalBlue integrates business-class telephony features, high-definition voice, network services, IP desk phones, messaging, collaboration, mobility, service guarantees, and redundancy with the simplicity of a cloud-based service and the quality and reliability of a robust enterprise system.
- Use and pay for only what you need, when you need it
- Access to highly trained support professionals
- Guaranteed full end-to-end support
- Centralized proactive monitoring and management
- Remote problem identification and resolution
- Business continuity planning and coordination
- Future-proof to easily add new applications and services
At Czarnowski, we love what we do. Since 1947, companies of all sizes and industries have counted on us to be their trusted exhibit marketing partner. Collective passion drives our people to create and deliver dynamic trade show exhibits and branded environments that exceed expectations and achieve objectives. Through a network of US-based and international offices, we provide creative, program management and execution services. We strive to continually improve our processes and increase the sustainability of our products and operations. Learn more at www.czarnowski.com.
About Whaleback Managed Services
Whaleback Managed Services is a leading provider of cloud-based managed unified communications services for small and medium enterprises. Whaleback's end-to-end, business-class voice services enhance productivity and reduce operational and capital expenses by offering flexible, feature-rich VoIP calling packages, proactive, centralized monitoring and management, and high-touch customer service. Whaleback's optimized cloud-based managed voice services are used by customers with single and multi-site environments in industries including retail, legal, financial, real estate, service, medical, construction, food, tourism and more. For more information about Whaleback Managed Services visit www.whalebacksystems.com