FREMONT, CA--(Marketwire - March 27, 2009) - Zenprise, Inc., the leader in automating mobile management, today announced a free Webinar highlighting how to quickly and proactively identify and resolve 10 common BlackBerry enterprise activation issues. The Webinar will be held on Tuesday, March 31 at 2:00 pm ET / 11:00 am PT.

Brian Bernard, Principal Analyst, BlackBerry Solutions Escalation Team at RIM, will provide BlackBerry administrators and help desk operators with tips for dealing with common enterprise activation problems. Issues with the BlackBerry device, BlackBerry Enterprise Server, carrier provisioning and service, Exchange and Outlook, or Microsoft SQL server availability can significantly impact the activation process. The Webinar will identify the key log file errors, tests, and configurations critical to enterprise activation troubleshooting.

Attendees will learn how to troubleshoot and resolve 10 common BlackBerry enterprise activation problems, including:

--  Activations fail with the following message, "An error has occurred.
    Please contact your system administrator."
    
--  BlackBerry shows "Activating," and then "Retrying," but activation
    eventually fails with the following message, "The server is not responding.
    Please contact your System Administrator."
    
--  Activation fails with the following error, "Activation error: Contact
    Service Administrator."
    
--  Activation hangs at the "Waiting for Services" stage
    
--  Activation hangs during the slow synchronization process
    

The "Top 10 BlackBerry Troubleshooting Tips for Enterprise Activations" Webinar is sponsored by Research in Motion (RIM) and Zenprise, and will be moderated by Erik Linask, group managing editor at TMCnet. To register, please visit: http://w.on24.com/r.htm?e=137809&s=1&k=AB42E2195E4D3B923311BE5557C00B56

About Zenprise

Zenprise's award-winning software automates mobile management. The software automatically troubleshoots end user issues across BlackBerry®, iPhone, and Windows Mobile environments. Unlike pure monitoring solutions, Zenprise identifies the root cause of end user issues and provides detailed resolution steps to fix these problems. Founded in 2003, Zenprise is headquartered in Fremont, California and is privately held with funding from investors Bay Partners, Ignition Partners, Mayfield Fund, and Shasta Ventures. Zenprise's executive and product teams bring enterprise software experience from companies such as Mercury, EDS, Zambeel, Bay Networks, and Loudcloud. For more information, go to www.zenprise.com.