SOURCE: VIVA Transcription Corporation

 

SANTA CRUZ, CA--(Marketwire - February 3, 2009) - VIVA Transcription, a leading provider in medical transcription services, announced that 2008 was its most successful year in its history. "VIVA Transcription has proven that its commitment to customer satisfaction, highly competitive transcription rates, and leading-edge technology has made 2008 our best year ever," stated Manuel Prado, President. "Daunted with a challenging economy and at a time when most companies have had to lower their expectations, VIVA continued to thrive in 2008 and we predict this to continue well through 2009."

VIVA Transcription's top achievements for 2008 include:

-- The signing of 180 new clients in 12 new states, expanding its total number of clients to 450, with coverage now in 49 of the 50 states. In January of 2009 alone, VIVA added 25 additional clients to its portfolio and will have clients in all 50 states in 2009.

-- A series of significant enhancements to its Web-based client application. These enhancements include increased download speed of transcripts, the ability for online editing, an enhanced search engine (searchable by keyword, name, or date of service), and free faxing capabilities.

-- Its highest customer satisfaction and retention ratings ever. In fact, in 2008, 98% of VIVA's clients rated them favorably and 99% chose to continue using them as their preferred transcription service partner. These statistics are among the highest in the industry.

-- Streamlined billing. Using VIVA's upgraded portal, clients can now view their current or past usage online, allowing for real time analysis of monthly transcription costs.

-- A renewed commitment to giving back to the community. In 2008, VIVA sponsored a student to participate in the Stanford Papua New Guinea Medical Project. While VIVA has donated directly to this cause in the past, in 2008 they took it a step further by supporting a student to actually travel to Papua New Guinea where she provided health education to local villages and medical training to local medics.

"As we look back at 2008, our successes could not have been made possible without the support of our clients and customers," added Prado. "Going forward into this coming year, VIVA renews its commitment to being the leader in providing high-quality, timely and secure medical transcripts to our clients soon to be in all fifty states."

Based in Santa Cruz, Calif., VIVA Transcription is one of the leading providers of medical transcription services. With VIVA, medical professionals are guaranteed to receive accurate transcripts that are delivered on-time, secured by GeoTrust, and always in compliance with HIPAA standards. VIVA requires no upfront fees, no long-term contracts, nor complicated software installation. Founded in 2003, VIVA is committed to providing exceptional service to clinics and hospitals across the United States and Canada while donating a portion of proceeds to charity. For more information, please dial toll-free (877) 848-2462 or visit www.vivatranscription.com.