SOURCE: MarketResearch.com
October 20, 2009 11:08 ET
Retailers Adapting to Growth in Mobile Commerce
ROCKVILLE, MD--(Marketwire - October 20, 2009) - MarketResearch.com has announced the addition
of eMarketer's new report "Mobile Commerce: Ahead of Its Time," to their
collection of E-Commerce market reports. For more information, visit
http://www.marketresearch.com/redirect.asp?progid=67618&productid=2430758
More than 70 million people in the US will access the Internet from their
mobile phones in 2009. So it's no surprise that retailers such as
1-800-FLOWERS, Amazon, Ralph Lauren and Sears have launched mobile commerce
programs so they can be where their customers are.
Nevertheless, mobile commerce is still in its infancy. Web-enabled mobile
phone users are much more likely to employ their devices to get weather
forecasts, read news, find movie times and bank online than to buy
products. Consumers are willing to use their mobile phones to buy items
such as pizza, movie tickets and travel reservations. And some have even
used their devices to purchase consumer electronics, computers and apparel.
But mobile phone users say they would make more purchases if the process
were not so cumbersome, products were easier to find and their devices
supported secure credit card transactions.
This eMarketer report gives a comprehensive overview of a trend that will
change the retail industry in years to come.
More than 70 million people in the US will access the Internet from their
mobile phones in 2009. So it's no surprise that retailers such as
1-800-FLOWERS, Amazon, Ralph Lauren and Sears have launched mobile commerce
programs so they can be where their customers are.
Topics covered in the report include...
Executive Summary
US Mobile Internet Users and Penetration, 2008-2013 (millions and % of
mobile phone subscribers)
Key Questions
The eMarketer View
Mobile Commerce Building Blocks
US Mobile Internet Users and Penetration, 2008-2013 (millions and % of
mobile phone subscribers)
US Smartphone Sales, Q1 2008 & Q1 2009 (% of total mobile phone sales)
US Smartphone Sales, 2006 & 2008 (% of total mobile phone sales)
Smartphone Sales in North America, 2008-2012 (millions of units)
Mobile Consumers' Attitudes and Behavior
Demographic Profile of US Mobile Application Downloaders, Q1 2009 (%
of respondents)
Mobile Content and Activities of US Web-Enabled Mobile Phone Owners,
March 2009 (% of respondents)
Top Five Fastest-Growing US Mobile Content Categories*, January 2008 &
January 2009 (thousands of daily unique users and % change)
US Mobile Internet Users, by Content Type, March 2009 (millions and %
change*)
Shopping and Buying
Online Shopping Activities of US Online Buyers* Using a Desktop/Laptop
vs. a Web-Enabled Mobile Phone, March 2009 (% of respondents)
Select Purchases that US Consumers Are Willing to Make via Mobile
Phone, April-May 2009 (% of respondents)
Types of Products that US M-Commerce Users Have Purchased via Mobile
Phone, March 2009 (% of respondents)
US Online Shoppers Who Have Used a Mobile Phone as Part of the
In-Store Shopping Experience, December 2008 (% of respondents)
Ways that US Online Shoppers Have Used a Mobile Phone as Part of the
In-Store Shopping Experience, December 2008 (% of respondents)
Inhibitors
Reasons that US Web-Enabled Mobile Phone Owners Do Not Buy via Mobile
Phone*, March 2009 (% of respondents)
Retailers
Current State of Mobile Commerce Programs
US Retailers* with M-Commerce-Optimized Websites, by Industry, 2009
(% of sites)
Mobile Shopping Features Offered by US Online Retailers, Q1 2009 (% of
respondents)
Areas in Which US Online Retailers Plan to Invest This Year to
Increase Web Sales, May 2009 (% of respondents)
Level of Involvement with Mobile Merchandising and Marketing According
to US Online Retailers, Q1 2009 (% of respondents)
US Retailers with an M-Commerce Strategy, April 2009 (% of
respondents)
The Costs and Benefits of Mobile Commerce
Obstacles in the Way of Beginning/Expanding M-Commerce Initiatives
According to US Retailers, April 2009 (% of respondents)
Business Goals on Which M-Commerce Will Have a Big Effect According to
US Retailers, April 2009 (% of respondents)
Examples of Mobile Commerce Offerings
Conclusions
Endnotes
104007
US Mobile Internet Users and Penetration, 2008-2013 (millions and % of
mobile phone subscribers)
106054
US Retailers* with M-Commerce-Optimized Websites, by Industry, 2009 (%
of sites)
Related Information and Links
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Report Contributors
For more information, visit
http://www.marketresearch.com/redirect.asp?progid=67618&productid=2430758