LAN Airlines Recognized in Zagat's Latest Airline Survey

MIAMI--(CCNMatthews - Nov 22, 2005) -

Airline passengers in North America have recognized LAN Airline's service as "very good to excellent," according to the latest results published in Zagat's latest Airline Survey.

The analysis was based on voting by 5,277 passengers who rated 22 American and 55 international carriers on various factors such as the service, comfort, in-flight food and corporate website.

LAN Airlines was ranked among the best international airlines by survey participants with service rated as "very good to excellent," while comfort and in-flight meals were voted "good to very good." LAN's website also scored a "good" rating for the information and other services it provides to customers.

In the "Top Overall" category, LAN ranked fifth place among premium classes along with British Airways, All Nippon and Malaysia Airlines.

In the "Top Comfort" category, LAN ranked in third place among premium classes along with South African Airways, Continental Airlines, Emirates, All Nippon and Qantas Airways.

In the "Top Service" category, LAN ranked sixth place among premium classes, and fifth place among economy classes along with Virgin Atlantic and Air New Zealand.

In the "Top Food" category, LAN ranked fifth place among premium classes along with Air France and Swiss International Air Lines, and fourth place among economy classes along with Virgin Atlantic and Air France.

In its summary of the international airlines, Zagat's survey results reported that LAN Airlines stands out for its efficiency, pro- service, modern aircraft and lots of amenities, and says, "this very competent Chilean carrier (and oneworld member) has many calling it 'Latin America's most reliable airline." The summary goes on to recognize touches like individual TVs and very good wine, and says that "premium classes can be a real pleasure thanks to personalized attention, good food and reasonably roomy quarters."

Ignacio Cueto, Chief Executive Officer of LAN Airlines' passenger division stated that, "The ratings we obtained in this prestigious study are very significant because they reflect the opinions of experienced travelers who have chosen the best companies among the biggest international airlines operating in the United States. We're very proud of these results, which are a motivation for us to continue working to provide an excellent service for our customers around the world."

The passengers participating in the survey reported taking an average of 4.8 international flights per year. The survey reflects the experiences of passengers aboard a total of some 25,000 international flights per year, approximately 70 flights per day.

The LAN service alliance participating airlines LAN Airlines (NYSE:LFL), LAN Argentina, LAN Ecuador and LAN Peru offer a united spirit of reliability and charm that provides passengers the highest level of service and safety with the complete travel experience throughout the skies of the Americas.

The LAN service alliance's vast route network reaches a large number of destinations throughout the world, including the Americas, Europe, Asia and the South Pacific. The alliance offers non-stop and direct flights from North America to Argentina, Chile, Colombia, Dominican Republic, Ecuador, Peru and Venezuela with service from 29 North American cities, including daily flights from its Miami, New York and Los Angeles gateways. Passengers traveling with any of the LAN service alliance participating airlines may accumulate frequent flier kilometers in LANPASS. Additionally, passengers traveling with LAN Airlines or LAN Peru may also accumulate frequent flier miles in American Airlines' AAdvantage or any of the oneworld^TM member frequent flier programs.

For additional information, contact LAN toll-free at 866-I-FLY-LAN (866-435-9526). Visit LAN's website at http://www.lan.com. For complete results of Zagat's Airline Survey, visit http://www.zagat.com.