ORLANDO, FLORIDA--(Marketwire - June 28, 2010) - Trapeze Group today announced that the Central Florida Regional Transportation Authority (LYNX) in Orlando, Florida, is extending its current Trapeze transit enterprise system to include a comprehensive operations management solution as well as an online self-service booking and inquiry system for its paratransit customers.
The operations management solution for LYNX includes functionality that enables employee sign ups, dispatching of daily activities, timekeeping, yard management and workforce management. With the solution, operators can sign in at a kiosk or remote terminal and also securely view personal information online over the Web, including bidding requests, daily work assignments, timekeeping, and employee information. A truly integrated system, the Trapeze operations management solution integrates with Trapeze's fixed route and demand response scheduling sources at LYNX as well as third-party payroll, human resources management and other applications and data sources as needed.
For its paratransit customers, LYNX whose shared ride paratransit, door-to-door transportation van service is called ACCESS LYNX, is extending the functionality of its Trapeze demand response scheduling software to web-enabled devices. With the solution, paratransit customers can use the Internet to request, confirm and cancel bookings without having to speak with a call center operator.
"Extending our transit enterprise solution with Trapeze just makes sense," commented LYNX Chief Executive Officer Linda S. Watson. "All components of the Trapeze enterprise solution share a common database, which helps enable seamless information flow and more efficient data management. This ultimately helps us to deliver service to the street faster with less manual intervention or worrying about interfaces."
LYNX is officially known as the Central Florida Regional Transportation Authority, and is in charge of coordinating public transportation for Orange, Osceola and Seminole Counties. LYNX operates a fleet of 268 buses on 71 routes, called Links, and has service every day of the year. The Authority's paratransit, door-to-door transportation van service is called ACCESS LYNX and provides more than 2,100 scheduled passenger trips per day.
About Trapeze Software
Trapeze Group delivers solutions that consider the full 360 degrees of passenger transport. Whether addressing the needs of a single department, an entire organization, or the community, Trapeze provides some of the most advanced software, intelligent transportation systems (ITS) and mobile technologies in the industry. Hundreds of government and commercial organizations across Europe, North America and Asia Pacific have turned to Trapeze to realize efficiencies, enhance the quality and scope of their services, and safely transport more people with less cost. Visit www.trapezegroup.com.